

The loyalty tier is updated weekly based on activity; higher tiers unlock faster withdrawal priority and personal account support.
Customer support is available in English and Hindi 24/7 via in-app chat; average response time is under three minutes.
Withdrawal requests submitted before 6 PM are usually processed the same business day; later requests are queued for the next cycle.
Fingerprint and face unlock are supported on devices with secure hardware; this is faster than typing the password on each launch.
Responsible-play limits such as daily deposit cap and session reminders can be configured from the profile page at any time.
Account recovery uses the registered email and the last four digits of the deposit method; support never asks for the full card number.
India Player FAQ
Is Raazclub App available for Indian players?
Yes. Raazclub App is written for Indian Android users and focuses on INR payments, mobile play, account safety and responsible gaming guidance.
Does Raazclub App support UPI, Paytm or PhonePe?
Payment availability can vary by account and region, but Indian players should always check the cashier page for UPI, Paytm, PhonePe, Google Pay, NetBanking and INR options before depositing.
Can I use the app on Android phones in India?
The pages are optimized for Android users in India. Always download the latest APK or app build from the official page and avoid modified installers from unknown sources.
How can Indian players stay safe while playing online?
Use a strong password, enable OTP or two-step verification when available, set a clear budget, avoid chasing losses and play only if you are 18+ and local rules allow it.